🔐 Introduction & Our Commitment
Welcome to Ninbet. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information. By using the Ninbet platform, you are considered to have accepted this Privacy Policy.
We believe privacy is a fundamental right for every user. That's why Ninbet was built with data protection at its core from day one — not merely to meet legal obligations, but to genuinely earn your trust.
This policy has been prepared in compliance with Bangladesh's data protection laws and international GDPR guidelines.
📋 What Information We Collect
We collect certain information when you register and use your Ninbet account. This information falls into two categories:
Information You Provide Directly
- Name, date of birth, email address, and mobile number provided at registration.
- A copy of your national ID, passport, or driving licence for KYC verification.
- Current residential address and postal code.
- Payment method details — mobile banking number or the last four digits of your card.
- Information and messages provided when contacting our support team.
Automatically Collected Information
- IP address and device type (mobile/desktop).
- Browser type and operating system version.
- Browsing data such as time spent on the site and pages visited.
- Login time, location, and device identifier.
- Betting history and transaction records.
We never access your microphone, camera, or contact list.
⚙️ How Your Data Is Used
Ninbet uses the information collected from you solely for specific, legitimate purposes. Each use is outlined clearly below:
| Purpose of Use |
Data Type |
Legal Basis |
| Account Creation & Management |
Name, Email, Mobile |
Contractual Obligations |
| Identity Verification (KYC) |
ID Document, Address |
Legal Obligation |
| Payment Processing |
Payment Details & Transaction History |
Contractual Obligations |
| Fraud Prevention |
IP Address, Device Information, Login History |
Legitimate Interest |
| Customer Support |
Contact Information & Messages |
Contractual Obligations |
| Personalized Offers & Promotions |
Betting history, preferences |
Consent |
| Ensuring Responsible Gaming |
Betting patterns, duration |
Legitimate Interest |
🤝 Who Your Data Is Shared With
Ninbet never sells your personal data. However, in certain circumstances, information may be shared with trusted third parties:
Payment Processor
Necessary information is shared with mobile banking providers and payment gateway partners to process deposits and withdrawals. These partners operate under their own privacy policies.
Regulatory Authority
Information may be disclosed to government and regulatory authorities as part of anti-money laundering (AML) compliance or other legal obligations.
Technology & Security Partners
Limited data is shared with trusted technology partners for fraud detection, cybersecurity, and platform operations.
All third-party partners are contractually required to comply with Ninbet's privacy standards.
🍪 Cookies & Tracking Technologies
The Ninbet website uses cookies and similar technologies. Cookies are small text files stored in your browser.
- Essential Cookies: Required to maintain login sessions and ensure site security. Disabling these will cause the site to malfunction.
- Performance Cookies: To understand how the site is used — which pages are visited most, loading times, and similar metrics.
- Functionality Cookies: To remember your language preference and personalized settings.
- Marketing Cookies: To show you relevant offers based on your interests (with your consent only).
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.
🛡️ Data Security Measures
To keep your data secure, Ninbet has put in place multiple technical and organizational safeguards:
- 256-bit SSL/TLS encryption is applied to all data transfers.
- Payment information is stored in accordance with PCI DSS standards.
- Passwords are encrypted using bcrypt hashing — not even Ninbet staff can read them.
- Two-factor authentication (2FA) is available to enable for added security.
- Regular security audits and penetration testing are conducted.
- Our data centers are protected by physical and digital security measures around the clock, 24/7.
- Automatic account lockout is triggered upon detection of suspicious access.
In the event of a data breach, we are required to notify affected users within 72 hours.
🗄️ How Long Is Your Data Retained
Ninbet does not retain any data longer than necessary. Retention periods are outlined below:
| Data Type |
Retention Period |
| Account data (active) |
Until account closure |
| Transaction Records |
5 years after account closure |
| KYC Documents |
Up to 7 years where legally required |
| Support Conversations |
3 years |
| Marketing Consent Records |
3 years after consent is withdrawn |
| Log & Security Data |
12 months |
⚖️ Your Rights
You have specific rights over your personal data. Ninbet fully respects and upholds each of these rights:
👁️
Right to Access
You can request a copy of the data we hold about you at any time. We will respond within 30 days.
✏️
Right to Rectification
If any of your information is incorrect or outdated, you can request a correction. You can also update it yourself directly from your account settings.
🗑️
Right to Erasure
You may request deletion of any data we hold beyond what is legally required. Data retained for legal reasons may take longer to remove.
⏸️
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily suspended.
📦
Right to Data Portability
You can request a copy of your data in a machine-readable format (CSV/JSON).
🚫
Right to Object
You can object to marketing communications or specific types of data processing at any time.
To exercise these rights support@ninbet.im, email us or reach out via live chat.
🚸 Protection of Children & Minors
Ninbet strictly prohibits anyone under the age of 18. We do not knowingly collect personal information from minors.
- Age verification is mandatory at the time of registration.
- Identity documents may be requested in cases of suspected fraud.
- Any account identified as belonging to a minor will be immediately suspended.
- All stored data is permanently deleted.
🔄 Policy Updates
Ninbet reserves the right to update this Privacy Policy as needed. For significant changes:
- A notification will be sent to your registered email address.
- A pop-up notice will be displayed upon accessing the platform.
- The "Last Updated" date will be clearly displayed at the top of the page.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.
What Makes Ninbet's Privacy Policy Different?
We back our commitment to your data security with action, not just words.
🔒
End-to-End Encryption
All your data is encrypted with 256-bit SSL — protected at every step, from transfer to storage.
SSL 256-bit
🚫
Data Is Never Sold
Ninbet will never sell your personal data to third parties under any circumstances. Your data belongs to you.
No Selling Policy
🌍
International Standards
Built in compliance with GDPR and international data protection standards — delivering the highest level of privacy for users in Bangladesh.
GDPR Compliant
⚡
Fast Response
We are committed to responding to any request to access, correct, or delete your data within 30 days.
30-Day Guarantee
🧑💻
24/7 Support
For any privacy-related queries, our Bengali-speaking support team is available 24/7, seven days a week.
Round-the-Clock Support
🔑
In Your Control
From your account settings, you can update your information, opt out of marketing, and download your data — all without any hassle.
Full Control
Bet Safe, Play with peace of mind!
Now that you're familiar with Ninbet's Privacy Policy, create an account and start betting in a fully secure environment.
❓ Frequently Asked Questions — Privacy Policy
No, never. Under Ninbet's Privacy Policy, your personal data will not be sold under any circumstances. Only limited information may be shared with specific partners strictly for payment processing or legal compliance purposes.
Email us at support@ninbet.im or contact us via live chat. In the subject line, write "Data Deletion Request" and include your registered email address. Data held beyond legal requirements will be deleted within 30 days.
Ninbet never stores your full card number. Only the last four digits and card type are kept on record. All payments are processed through PCI DSS certified gateways.
Yes, at any time. Head to Account Settings and turn off marketing communications under Notification Preferences. You can also click the "Unsubscribe" link at the bottom of any marketing email.
Under anti-money laundering laws, KYC documents must be retained for up to 7 years after account closure. After this period, they are automatically and securely destroyed.